Recognize sales opportunity and apply sales skills to upgrade.Utilize systems and technology to complete account management tasks. Listen to customers, understand their needs, and resolve customer issues.Our entry-level Contact Center Representatives are responsible for the following tasks: In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. This position supports customer service, technical support, and customer sales interactions. WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. With our industry-leading training, you are sure to grow. This is a wonderful opportunity for you to start your career here. Schedules vary by site and program however we can usually find something that works for everyone. There are a wide variety of project openings available. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises
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